Hisco Reduces Volumes of Email Data Stored on Personal Computers with Metalogix Archive Manager Exchange Edition

Growing Industrial Supply Company Implements Email Archiving for Streamlined Data Retention and Simplified Search of Microsoft Exchange Data

The Company

Hisco was founded in the 1940’s as Houston Industrial Supply Company. In 1971, the company was incorporated as Hisco, an employee-owned company. For more than 38 years, Hisco has been a leader in supply chain solutions and has achieved a sustainable competitive advantage through a commitment to excellence in high quality products and individualized customer service. Hisco is a specialty distribution company serving the electronic assembly and other industrial markets whose mission is to deliver value to customers through quality products, process solutions and local inventory. Today, the international Hisco branch network includes 30 stocking locations – 22 in the United States (including Puerto Rico and the Dominican Republic) and eight operated by its HiscoMex subsidiary in Mexico, plus four Precision Converting facilities that provide value-added fabrication and custom repackaging.

The Challenge

Over the years, Hisco has seen tremendous growth in its Microsoft Exchange email usage. As the company grew, so did the demands on its email server. Even more challenging, however, has been the proliferation of email data on Hisco employee’s personal computers. With email mailboxes limited to 300 MB, employees store their data in personal PST files and this data was not part of a routine data protection strategy, which meant data loss was becoming an issue.

“Our email is basically limited to 300 MBs, so to overcome that limit, everyone had a personal folder set up so emails were taken off the server and put into their personal computer,” said Hanh Nguyen, senior network administrator, Hisco, Inc. “We wanted to centralize so emails wouldn’t get lost. We wanted both a retention system and a way to search them.”

Hisco wanted an email retention solution that offered seamless and transparent features for employees. The company also wanted a single database to manage and the ability to improve its server performance by offloading email data from its server.

The Solution

To solve its email challenges, Hisco evaluated a number of solutions but found that they were either too expensive or had optional charges for searches. Then the company discovered Metalogix Archive Manager Exchange Edition when searching for products in MSExchange.org. It was named at the top of the website’s list of email archiving solutions and it appeared to meet all of Hisco’s requirements.

“We went with Metalogix because of the features it had compared to all the others,” said Nguyen. “It was seamless, so when you archive email the users wouldn’t notice a change. There was no ‘go here’ or ‘go there’ to get your archives. It has built-in discover searches so you didn’t have to pay extra for searches. It also has a single database, when others required multiple databases if the email store goes over a certain limit. It was just what we were looking for.”

Hisco deployed the Metalogix Archive Manager Exchange Edition on a virtual machine with a dedicated NAS device. The implementation was extremely fast – only 30 minutes for Hisco’s 350 mailboxes with 100GB of data. Using journaling to capture everything through the system, Hisco has been able to offload a total of 50GB of data from its email server.

“Being able to use our existing NAS device was one of the benefits to using Metalogix,” said Nguyen. “It really helped us because we didn’t have to buy anything else.”

The Results

Hisco has now eliminated the problem of email data stored in personal folders and is confident that lost emails can be easily found through a simple search. Even better, the company has improved its overall email data retention and protection strategy so that critical email data is secured and recoverable. With its Exchange data reliably archived, it is now planning an upgrade from Exchange server 2003 to 2010, knowing that its current email data will securely make the transition with ease.

“I wouldn’t hesitate to recommend Metalogix Archive Manager to any of my colleagues,” said Nguyen. “It’s a good product, fair price and good support. That’s what we needed and it’s definitely a top product. They truly earned their place in MSExchange.org for being a top archiving solution.”

Overview

  • Microsoft Exchange 2003
  • 350 Mailboxes
  • 100GB of data under management
  • Metalogix Archive Manager Exchange Edition

“I wouldn’t hesitate to recommend Metalogix Archive Manager to any of my colleagues. It’s a good product, fair price and good support. That’s what we needed and it’s definitely a top product. They truly earned their place in MSExchange.org for being a top archiving solution.”

Hanh Nguyen, senior network administrator, Hisco, Inc

Headquarters

Houston, Texas

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