January 27, 2011
Dear customer,
We are pleased to announce that Metalogix, the leading developer and provider of enterprise content lifecycle management solutions for Microsoft SharePoint and Exchange has acquired Sunbelt's Exchange Archiver (SEA) and File Archiver (SFA) software distribution business. As the actual developer of both these products, we look forward to developing a strong direct relationship with you, linking our award-winning technology and services with your business and building a platform for success around your Microsoft investment.
As a Sunbelt archiving customer, you might be wondering what this means for you. I think you will be delighted to hear that you will have uninterrupted access to your existing archiving software and support, with no requirement to change what you are doing and a great deal of upside in terms of even better support and access to additional technology.
Metalogix is the original developer of both Sunbelt SEA and SFA products. In fact, we've always been the organization providing technical support to Sunbelt in their role as a distributor and service provider to you. We believe our new direct relationship with you will deliver very tangible benefits:
• You will have a dedicated Metalogix account rep to provide rapid customer service
• Your technical issues will be handled directly by a global 24-hour support group that can provide rapid level-2 and 3 support should there be the need for escalation
• You will gain much faster access to new features, fixes, and services
• Your important feedback and suggestions for the product will be logged directly with the actual software development organization
• You will have preferential access to a broad range of related Metalogix products that focus on enhancing Exchange and Sharepoint productivity and reliability
We are very excited to have you as a member of the Metalogix customer community. Here is a link to an FAQ on our announcement and new relationship, including the direct contact information for individuals leading Operations, Sales, Technical Sales and Customer Support.
If you have want to discuss anything related to our new relationship, please feel free to contact your account rep Dalton Knoderer directly at 1-877-450-8667 x 306 or via email at daltonk@metalogix.net.
Thank you in advance for your continued business. I greatly look forward to our new relationship.
Steven Murphy
CEO
Metalogix
murphy@metalogix.net
