Microsoft Yammer: More Than Just A Communication Tool
New Yammer Group Types Foster Collaboration
Yammer is currently launching a new feature which helps to categorize new and existing Yammer Groups according to different usage scenarios like Inform & Discuss, Connect & Learn and Plan & Work. It is going to inspire and encourage customers not only to have water cooler conversations on Yammer, but also collaborate on projects and create a culture of sharing knowledge.
During my time at Microsoft, I was subscribed to more than 400 Yammer groups at a certain time (then I did some tidy up-work and went down to 150). Nevertheless, it was challenging to get an overview because the left navigation did not show all the groups, only the ones I interacted with the most. Today, when creating a new internal or external Yammer group, you can choose the category from the start, or set categories for existing groups.
The main benefit here is that all categorized groups are assigned to the right category which has a major positive impact on the left navigation. Hope you find this useful! Find more detail in the support article here.
As mentioned, Yammer is a place to work across departments, hierarchies, countries and other boundaries to collaborate and accomplish team objectives. Below, I included an example of how to use Yammer to create a Global Sales Group. You can customize this framework to meet your business needs.
Plan & Work: A Global Sales Business Case Example
Group Name: Global Sales
|1. Purpose of the Group: The objective of this group is to bridge communication between the different sales departments, creating a “One Sales” spirit for the global enterprise by Working Out Loud.|
|2. Out of Scope: This is a public but internal collaboration group for the Global Sales team. For closed conversations, you might want to consider using Microsoft Teams. If you want to collaborate externally and your customers and partners are not using Office 365, then consider working with Outlook Groups.|
|3. Activities and Deliverables:|
|4. Success Metrics:|
|5. Key Roles and Responsibilities:|
Thank you very much, Lillian Diaz, Social Collaboration Service Owner, from Lubrizol for providing a template of this Business Plan!
Are you missing Content and Documents in your new Global Sales Yammer Group? Are you using SharePoint on Premises (2007, 2010, 2013, 2016), OneDrive for Business, File Shares, Public Folders, Dropbox, Box or Google Drive? Just move them to SharePoint Document Libraries within your new Yammer Groups using Essentials for Office 365.
Ragnar Heil works at Metalogix in Germany, covering EMEA as Metalogix Alliance Manager. Before joining Metalogix, he spent the last 10 years at Microsoft Corp. in different roles like Partner Channel Lead for Office 365 E5, Customer Success Management Lead or Business Productivity Senior Consultant, focused on Office 365, SharePoint and FAST Search. He has studied Educational Science and Sociology in Heidelberg, Germany (M.A.), and is member of the Senate at the Professional Association of German Sociologists. He is founding member of Working Out Loud Community and Responsive Organisation Movement in Germany.