What Game-Changing Collaboration Could Look Like, or Not
There are things that e-mails, e-mojis, Yammer and other text based chat services don’t do very well—like let you hear the tone of someone’s voice or see the look on their face as they speak. And while conference calls might seem like a better option, they don’t offer the undivided attention you can be sure of when you’re looking someone in the eye and they’re looking back. With that kind of communication, you know, almost for certain, if they understand what you’re saying, agree or disagree with your words or are dozing off as you speak…
This is face time, whether it’s in person or not, and we’re not getting enough of it in the workplace.
Consider that a recent survey by Intercall revealed a whole list of things that people admitted to doing while on audio conference calls: Nearly half of the workers surveyed admitted to using the bathroom while they were tuned-in; a quarter copped to playing video games; others made food, went grocery shopping, drove kids to soccer practice…you get the picture. Some workers even admitted to dialing-in and walking away from their desks while the meeting was still in progress.
Needless to say, some of these things wouldn’t happen if you could see the other person(s). You don’t need your mother to tell you that that kind of behavior is not cool, especially when someone believes they have your undivided attention.
While tools like Skype for Business weren’t designed to monitor behavior… they can let you see what’s going on with the people you’re talking to. Suppose that they’ve all left the room while you think they’re looking at your PowerPoint presentation…if you can literally see that, you’ll know that they probably don’t have the context and content they need to contribute to a conversation or make a decision.
Video collaboration tools can be engaging, enriching and render huge productivity advantages. And I’m not talking only about pre-planned presentations among groups, or even company-wide meetings for that matter. They can be used with specific individuals or small groups in an impromptu manner as well.
Consider a situation in which you’re working on a project, for example, and you need a clarification or have a question; e-mails and IM’s might do. But sometimes real, live conversations can be invaluable. The beauty of collaboration tools like Office 365 and Skype for Business is that you can quickly share, view and work on content at the same time, in real time. Not only that but recordings of conversations can be made and replayed so that you don’t have to take notes. Enterprise security, compliance and control can be automatically applied.
The process can be almost as simple as sending an IM to the person(s) you want to consult or collaborate with and then hooking-up via a click without being forced to leave your screen. Bringing others into the conversation isn’t any harder. And if they’re out walking the dog or at the drive-thru window when you find them, fine. It’s not as if they were supposed to be hanging-out waiting. Besides, the content you need to collaborate on is only a click away. That’s the beauty of the cloud-first, mobile-first world.
This where tools like Microsoft Office 365 get to shine.
And without being sappy, when they’re used with respect for others, they can be extremely powerful, help us feel more engaged, connected and visible.
Distances can disappear when we tune in rather than tune out.
This blog is a part of the Metalogix Thrive series. Check out how Metalogix can help your with Essentials for Office 365 today.