Managing User Adoption and Operational Change on OneDrive
When was the last time you broke an old habit? Whether you used to bite your nails, obsessively scroll through Facebook, or procrastinate until the very last minute, we can all acknowledge that breaking a habit is difficult and tiring—no matter what! In fact, adopting a new habit to replace another makes it a bit easier to let go of the “old way of doing things.”
If you’re thinking about deploying a new platform or service, you need to consider exactly what you’re demanding from your users. Are you asking for them to replace the way things used to be with something unfamiliar? Or are you presenting them with a blessing in disguise? In many instances, rolling out a new platform or workflow demands a lot from its users, so fully understanding user adoption and operational change is crucial to the success of your migration.
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